Support
We understand the importance of a reliable support structure and because of this MJM is pleased to offer an extensive range of support services. These include Email Support, Annual Maintenance Contracts, On-site support and Repairs. Please see below for further information on these support services.
Email Support
Email support is available from 9.00 am until 5.00 pm – Monday to Friday. Please email to speak to a member of our support team.
For more information about our SLA, please refer to our MJM Software Support Agreement
Annual Maintenance Contracts
We offer a variety of Annual Maintenance Contracts as a cost-effective and efficient way to protect your software and hardware. Investing in an Annual Maintenance Contract will ensure your peace of mind and will allow you to budget accordingly. Please contact us for details of the available Annual Maintenance Contracts.
On-site support
On-site support is a service we offer to all our customers. From consultation to resolution, we strive to provide a complete support package.
Repairs
Many customers are dependent on their hardware and when an accident happens, or something goes wrong, it is imperative that repairs are undertaken as efficiently and cost-effectively as possible. Repair options are available for all major manufacturers, and we endeavour to achieve a rapid response time. For details of the repair service provided by MJM please email