Fullwoodhead Dairy Supplies Ltd

 

A tailored service for Fullwoodhead Dairy Supplies Ltd

The Company:

A family run business Fullwoodhead Dairy Supplies Ltd, specialise in equipment for the Dairy Farmer of today, covering Scotland and Northern England. With 3 depots and a high calibre of Sales staff and engineers, they provide an efficient service.

They offer a wide range of products, services and supplies from milk, milk cooling refrigeration and calf feeding equipment to scrappers, lagoon liners and slurry aeration systems.

The founder Alex Wilson, who was born at Fullwoodhead farm, Gateside, left school and went to work for Fullwood, installing parlours, he worked his way up to area manager selling Fullwood parts and parlours but with the arrival of his first born son Brian he had wanted to stop travelling away from home so much, so on the 1st of September 1981 Alex Wilson with the help of his wife Mareth, opened the doors of his small shop and workshop, in an industrial unit Paddockholm. There he sold, repaired, maintained Fullwood parlours and supplied chemicals and sundries.

Company grew steadily and soon had to move to a bigger unit in Paddockholm and by 1995 new premises at Mossend were acquired, where the head office is still located.

The Need:

Fullwoodhead Dairy Supplies Ltd faced significant challenges in managing their inventory and logistics operations. With multiple warehouses, they struggled to maintain real-time stock control, leading to inefficiencies and inaccuracies in inventory management. The existing paper-based system for job order sheets was cumbersome and prone to human error, causing delays and miscommunication. Fullwoodhead needed a comprehensive, paperless solution that could streamline their logistical processes, provide real-time visibility into stock levels, and ensure accurate and timely completion of job orders. They sought a system that could integrate seamlessly with their existing operations and support remote access for onsite tasks.

The Solution:

MJM Data Capture introduced Fullwoodhead to the Bridge WMS software, a robust warehouse management system designed to address their specific needs. By implementing Bridge WMS on both scanners and desktop computers, Fullwoodhead was able to:

  • Real-Time Stock Monitoring:The software provided real-time visibility into stock levels across all warehouses, allowing for better inventory management and reducing the risk of stockouts or overstocking.
  • Paperless Operations:The transition to a paperless system eliminated the need for physical job order sheets, reducing the risk of human error and speeding up the process of completing job orders onsite.
  • Enhanced Logistical Control:Bridge WMS offered comprehensive tools for managing all logistical aspects, from receiving and storing goods to picking and shipping orders. This improved overall operational efficiency and accuracy.
  • Remote Access:The ability to access the system remotely enabled staff to complete job orders and update inventory information in real-time, regardless of their location. This was particularly beneficial for onsite tasks and remote work scenarios.

Benefits:

  • Real-Time Stock Control:The implementation of Bridge WMS enabled Fullwoodhead to maintain accurate, real-time visibility of stock levels across all warehouses.
  • Accurate Reporting:The system provided precise and reliable reporting, which was crucial for inventory management and decision-making.
  • Increased Efficiency:The time required to complete job sheets was significantly reduced, allowing for quicker turnaround times.
  • Enhanced Business Operations:The overall efficiency of the business improved, positively impacting various aspects of operations.

Following the successful implementation of Bridge WMS, Fullwoodhead Dairy Supplies Ltd has transitioned into modern warehousing technology, resulting in improved customer satisfaction and a more streamlined process   throughout the business and warehouse operations.

Acknowledgements:

“I would like to thank everyone at MJM Data Capture for all your hard work in getting us up and running. I would also like to give a special thanks to Jamie Paylor and Alex Saltmarsh for their patience and help they provided throughout the installation.” Jean Wilson, HR Coordinator, Customs Coordinator for Fullwoodhead Dairy Supplies Ltd