MJM Helpdesk Support Portal Now Live!
We’re pleased to announce that our brand-new self-service MJM Helpdesk Support Portal is now live!
The new portal makes it easier and quicker to log, manage, close and track your support requests, giving you greater visibility of your tickets and their progress.
All customer contacts have now been provided with their individual Helpdesk login details and instructions on how to access the portal. If you haven’t received these, please get in touch with us and we’ll be happy to assist.
Our help desk is configured to only show the tickets you create. If you or another user requires visibility of other employees tickets please raise a request with us and we will configure this for you.
Access the MJM Helpdesk:
https://helpdesk.mjm-data.co.uk/User/Login
We have also introduced a new email address for support requests. Going forward, please send all support-related emails to:
Emails sent to this address will automatically create or update a support ticket.
Please note that support@mjm-data.co.uk is now an outbound-only mailbox and should no longer be used for submitting support requests.
We hope the new Helpdesk provides a simpler and more efficient way for you to manage your support requirements. If you have any questions or need assistance getting started, please contact our team.